We Guarantee Your Satisfaction

If you are not 100% satisfied with your purchase from Beach Buddy you may return it within 30 days for a refund or exchange, provided it is in new, resalable condition with all original packaging and documentation. Any item that has been placed in water or shows wear will be considered used, and is therefore not eligible for a refund.

Prior to any return, you must contact Customer Service for a Return Authorization. No refunds or exchanges will be made without a Return Authorization.

To return an item, pack it securely with a copy of the original receipt, and mark the RA number on the outside of the shipping carton. Once received by Beach Buddy, the item will be inspected, restocked, and a credit (less shipping charges) will be issued, usually using the same means by which it was originally paid.

Beach Buddy Limited Warranty

We warrant that our products will be free from defects in materials and workmanship for a period of two years from the date of original retail purchase. Any product determined by us to qualify under the above warranty will be repaired or replaced at our option, free of charge, when received at our facility, together with proof of purchase. You must establish proof of purchase to obtain warranty service or replacement.

This warranty does not extend to equipment used for rental, commercial or military purposes, is extended solely to the original retail purchaser, and is not transferable.

Use of SCUBA equipment, including our products, by anyone who is not a certified diver could lead to serious injury or death. Use of our products by an uncertified person renders any and all warranties null and void. Our warranty does not cover costs incurred for normal inspection and preventative maintenance. It does not cover compensation or recovery in case of theft or loss, nor does it cover normal wear and tear, including abrasion, punctures and rips. The warranty does not cover damages resulting from misuse, improper maintenance, neglect, unauthorized repairs, alteration or modification, tampering, accidents, fire, casualty, exposure to excessive temperature or extended sunlight and UV radiation or deteriorating chemicals. Cosmetic damage such as scratches, nicks and fraying are not covered under warranty; any new, unused product exhibiting such cosmetic damage is covered under our Satisfaction Guarantee.

In no event will Beach Buddy nor its authorized Dealers and Distributors be held responsible or liable for any personal injuries resulting from the use of the covered equipment, or for any other expenses or damages, whether direct, indirect, incidental or consequential, even if we have been advised of such expenses or damages.

Beach Buddy and its authorized Dealers and Distributors make no other warranties, either expressed or implied, orally or in writing, with respect to any other warranty coverage except those expressly stated within the preceding paragraphs. This warranty statement and the terms contained herein supercede all statements contained in any and all owner’s guides, instructions, equipment literature or catalogs. Beach Buddy will not be held responsible for any agreements orally or in writing with the exception of those expressly included in this warranty statement.